Cable Theft Amnesty 

If you think stealing cable television only impacts Bright House Networks, think again. It's a crime everyone pays for including your family, friends, and neighbors.

On Time Guarantee 

We GUARANTEE prompt installation. If your scheduled installation was missed due to our error, we will credit your account $20.

Payment Policies 

Bright House Networks bills in advance for monthly services that are payable by the "Date Due" as printed on your monthly statement.

Internet Subscription Agreement
Internet Privacy Notice

Road Runner Acceptable Use Policy
Road Runner Privacy Notice 

Phone Customer Rights 

User Agreement - Terms and Conditions of Use 

Privacy Policy